Overview
We’re looking for a Personal Assistant to support our Senior Agent on a maternity cover contract, starting immediately and running until January 2027.
This is a fantastic opportunity for someone highly organised and proactive, who thrives in a busy environment and enjoys variety in their work. At the end of the contract, there is the potential for a permanent role within the Agency.
Responsibilities
* Prepare written reports and generate customer documentation
* Take instructions from Senior Agent to process policy changes
* Manage the Senior Agent’s diary and book appointments
* Provide general admin support to ensure smooth day-to-day operations
* Respond to customers & third party calls and emails professionally and promptly
What we’re looking for
* Strong organisational skills and ability to prioritise under pressure
* Capable IT user including Microsoft programs
* Proactive, reliable, and a clear communicator
* Provide excellent customer service
* Ideally someone with insurance experience, but this is not essential; honesty, integrity, due skill, care and diligence are vital
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
Please note, you will be employed by Agents of NFU Mutual Diss, not NFU Mutual directly.
What’s in it for you
* Salary: £25,000 – £28,000 (depending on experience)
* Office-based role with free on-site parking
* Supportive team environment
* Potential for a full-time, permanent position at the end of the contract
Apply today and join our team!
Contract details
* Job Types: Full-time, Temporary, Fixed term contract
* Contract length: 15 months
* Pay: £25,000.00-£28,000.00 per year
Benefits
* Company pension
* Free parking
* On-site parking
Application question(s)
* This role is office-based. Are you able to reliably commute to Diss?
* This is a maternity cover contract until January 2027, with the potential for a permanent role at the end. Are you happy to commit to this contract length?
Work Location: In person
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