GBS Transition Manager
City: Slough
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
About the role
The GBS Transition Manager is responsible for leading and managing the successful transition of business processes into the GBS organization. This includes overseeing end-to-end transition activities, ensuring minimal disruption to operations, and delivering value through standardized, efficient, and scalable solutions.
Your responsibilities
Transition Planning & Execution
* Develop and manage detailed transition plans, timelines, and resource allocations.
* Lead cross-functional teams through transition phases including due diligence, knowledge transfer, stabilization, and handover.
* Identify and mitigate risks associated with transitions.
Stakeholder Management
* Engage with senior stakeholders across business units to align transition goals and expectations.
* Communicate progress, risks, and issues effectively to all relevant parties.
Process & Performance Management
* Ensure transitioned processes meet agreed service levels and performance metrics.
* Drive continuous improvement and standardization of processes post-transition.
Change Management
* Support change management initiatives to ensure smooth adoption of new ways of working.
* Develop and deliver training and communication plans for impacted teams.
Governance & Compliance
* Ensure transitions adhere to internal governance frameworks and compliance requirements.
* Maintain documentation and audit trails for all transition activities.
The experience we're looking for
Qualifications & Experience:
* Proven experience in managing transitions within a GBS or shared services environment more than 5 years.
* Strong project management skills with a track record of delivering complex transitions on time and within budget.
* Excellent stakeholder engagement and communication skills.
* Familiarity with Lean, Six Sigma, or other process improvement methodologies is a plus.
* Experience working in a global, matrixed organization.
* Strategic thinking and problem-solving ability.
* High emotional intelligence and adaptability.
* Strong analytical and organizational skills.
* Ability to work under pressure and manage multiple priorities.
* Proficiency in tools such as MS Project, Excel, PowerPoint, and collaboration platforms
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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