Glory Days is a specialist travel and events company based in the heart of Edinburgh. We operate several high-profile event travel operations including:
* The Royal Edinburgh Military Tattoo Travel Office –
* Edinburgh's Hogmanay Travel Office –
* Scotland Travel Office –
* Rugby League Travel Office –
* Glory Days UK –
We also manage licensed short-term apartments through:
* Destination Edinburgh Apartments –
Our work is exciting, dynamic, and built on strong relationships with clients, partners, and event organisers across the UK and internationally.
We're looking for a capable and enthusiastic Sales & Event Administrator to join our team. This is a varied and rewarding office-based role supporting our major event travel programmes and short-term lets business.
You'll help create, sell, and manage travel packages for events such as:
* The Royal Edinburgh Military Tattoo
* Edinburgh's Hogmanay
* Scotland Tours
* Rugby League events (domestic & international)
* Holiday cover support may also include assisting with our licensed apartment business.
Key Responsibilities
* Responding to customer enquiries by phone and email
* Processing bookings and managing customer databases
* Assisting with sales campaigns, availability reports, and guest documentation
* Supporting package creation and pricing
* Liaising with suppliers, clients, and venues
* Updating booking systems and websites
* Maintaining attention to detail and consistency across bookings
Essential Skills & Qualities
* Confident phone manner and customer-facing skills
* IT literate – comfortable with Excel, Outlook, and basic booking platforms
* Highly organised and accurate with admin tasks
* A team player with a strong work ethic and common sense
* Flexible and calm under pressure during busy event periods
* A quick and enthusiastic learner eager to continuously develop and expand skills throughout the role.
Desirable Skills & Qualities
* Familiarity with Google Analytics to assist with booking source analysis
* Proficiency in digital marketing, including Google Ads, social media campaigns and newsletter marketing
Application Process
If you'd like to join our small, friendly and professional team in central Edinburgh, we'd love to hear from you
To apply, please send:
* Your CV
* A short cover email introducing yourself
* Your available start date
To:
Subject Line: Sales & Event Administrator Application – [Your Name]
Important Notes
* This role is office-based (no remote/hybrid work)
* All applicants must have the right to work in the UK
* We welcome applicants from varied backgrounds who share our passion for events, travel, and great customer service
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
* Company pension
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person