Senior Administrator
The closing date is 24 April 2026
This role is offered on a permanent basis and is part‑time (30 hours per week).
Do you have excellent organisational skills and the ability to work under pressure?
We are seeking a highly motivated individual with excellent communication skills, IT skills in Microsoft Office and a knowledge of SystmOne. The role is diverse, with each day bringing new challenges. You will have a willingness to learn and develop with the role under the supervision of the Admin Team Lead & Therapy Managers.
Main duties of the job
As Team Administrator, you will play a crucial role in supporting the day‑to‑day operations of the Therapy team. Your responsibilities will include managing administrative tasks such as scheduling appointments, maintaining patient records as well as data cleansing, and handling enquiries.
You will be the point of contact for patients, so excellent communication skills, empathy, and a non‑judgmental attitude are essential. The ability to maintain confidentiality and handle sensitive information with care is also crucial in this role.
In addition, you will work closely with managers, clinicians and other team members to ensure the smooth functioning of the Therapy services we provide. Your attention to detail, strong organisational skills, and proactive approach will be key to your success in this role.
The role is in a busy and dynamic team; you will need to be responsive to change and communicate effectively. We provide a supportive environment and you will receive regular supervision to support you with your role.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have in excess of 5,000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity, and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2,800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
* 89.7% believe they are making a positive difference to patients/service users
* 73.3% would recommend the organisation as a place to work
* 82.4% agree that care of patients and service users is the organisation's priority
* 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job responsibilities
To help provide an efficient, comprehensive clerical and administration service for the multidisciplinary teams to ensure consistency across the service area.
Support service to the multidisciplinary teams to help meet the needs of patients, service users and members of the public.
This role is not eligible for sponsorship as per the Government's UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Qualifications
* Educated to GCSE level in Mathematics and English to Grade C and above.
* NVQ level 2 in administration or an appropriate equivalent qualification or experience.
Experience
* Experience supporting teams or managers.
* Experience of working as part of a team.
* Experience of supervising staff.
* Setting up and running effective office systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Gloucestershire Health and Care NHS Foundation Trust
£24,937 to £26,598 a yearper annum (pro rota)
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