Chief Technology Officer (CTO)
Location: Manchester (Office Based) 4 days a week from central Manchester location 1 from home
Salary: £100,000 - £110,000 + Performance Bonus
Benefits: Pension, Life Assurance, Car Allowance, 25 Days Holiday + Bank Holiday
An exciting opportunity has arisen for an experienced Chief Technology Officer to join a growing technology business specialising in cloud-based customer engagement, communications, AI-driven solutions and secure payment technology.
This is a pivotal leadership role with responsibility for defining and executing the organisation's technology strategy, driving innovation, developing product roadmaps, and building high-performing engineering and product teams. Working closely with the executive leadership team, the successful candidate will play a key role in shaping future growth, scaling product offerings, and ensuring technical excellence across a portfolio of SaaS-based solutions.
Key Responsibilities
* Define and deliver the company's technology and product development strategy aligned to business objectives
* Create and manage a multi-year product roadmap covering communications, customer engagement and payment solution
* Lead the design, development and launch of innovative cloud-native products and services
* Drive adoption of AI, machine learning and automation technologies across both products and internal development processes
* Build, develop and optimise the Product Development function, ensuring capability aligns with future growth plan
* Champion modern engineering practices including DevOps, CI/CD and cloud-first architecture
* Collaborate closely with Sales, Operations and Customer teams to align product development with market opportunities
* Oversee technology budgets, vendor relationships, risk management and strategic partnership
* Act as a senior technical representative with customers, partners and industry stakeholders
About You
We are seeking a strategic technology leader with a strong blend of technical expertise, commercial awareness and people leadership skill.
You will ideally bring:
* Experience operating in a senior technology leadership role such as CTO, VP Engineering, Head of Technology or Head of Product Engineering
* Strong knowledge of cloud-based communications, customer engagement or SaaS platforms
* Experience delivering enterprise-scale software products and technology transformation programmes
* Expertise in AI, machine learning, analytics and data-driven product development
* Knowledge of secure payment technologies, compliance frameworks and cloud infrastructure
* Strong understanding of Agile delivery methodologies and product-led development environments
* Proven ability to build, lead and develop high-performing technical teams
* Excellent stakeholder management and executive communication skills
Desirable Experience
* Experience scaling technology functions within a high-growth B2B organisation
* Knowledge of information security, data privacy and governance frameworks
* Exposure to public sector customers, procurement environments or regulated industries
* Experience within communications technology, contact centres, customer engagement platforms or omnichannel solutions
What's on Offer
* Executive leadership position with significant influence over company strategy
* Opportunity to shape innovative technology products in a growing market
* Highly visible role within an ambitious and expanding business
* Competitive salary, bonus and benefits package
* Opportunity to build and lead a technology function during an exciting period of growth
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