Pinnacle Group is looking to recruit an experienced, hands-on Security Duty Manager to join our B2B Soft FM Team at our client's prestigious site based in Deeside, CH5, to assist the site manager with our Soft Services Contract.You will be predominantly responsible for the Security department whilst supporting the Contract manager on other onsite operations such as cleaning and catering in an efficient, well-organised, and innovative manner.Whilst maintaining accurate and up-to-date records of business activity, ensuring tight financial controls and SLA's are met.Your role also includes people management in the associated areas and will be the first point of contact concerning all client queries in the Contract Manager's absence.If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We're a people-first organisation with a values-driven culture that has remained consistent for thirty years, living through how we treat our employees and our customers.Who we're looking forWe're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key Responsibilities will include:andmay vary from time to time depending on business needs.Managing security staff rotas, covering sickness absence & holidayProduce weekly/monthly/quarterly reports as required and provide clear information upon request to the Contract manager concerning site-specific information.Ensure AIs & SOPs are up to date.Oversee and ensure robust, successful on-site inductions, training and associated training records are maintained, ensuring service levels and standards are always met.Audit soft services and report in line with contract requirements.Assist the Contract Manager in maintaining systems, procedures & standards to ensure the smooth running of the service (this could mean working weekends/evenings or nights)Assist the Contract Manager in developing and maintaining systems and procedures to ensure the smooth running of the service.Demonstrate flexibility and a willingness to challenge accepted or established practices and structures.Key Requirements will include:Valid SIA Badge – SG or DS Licence * essentialValid UK Manual Driving license * essentialFirst Aid qualification * essentialEffective and decisive organisational skills and the ability to develop operational teams focused on service delivery.Understanding of H&S, Environment and QA procedures.Ability to understand and support in the management of budgetsFull 5-year checkable work historyOur offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.In addition to statutory benefits such as sick pay, maternity/paternity pay, pension scheme and annual leave, we offer a wide range of benefits at Pinnacle Group, depending on your role or business area, such as:Flexible Working ArrangementsEmployee Assistance ProgrammePersonal Development Plans