Job Overview
Our client, an entrepreneurial, ambitious & growing adviser network are looking to appoint a Business Continuity & Crisis Management Delivery Lead on a 12-month FTC – an exciting opportunity for a dynamic individual to take ownership of the processes underpinning how the firm responds to incidents.
Reporting to the Head of Customer Service, the role will take the lead as the go-to-person in the business for activities related to crisis management and business continuity planning to ensure the firm are meeting their regulatory obligations. This includes:
* Defining response to incidents – design and delivery of scenario testing, playbooks and governance frameworks
* Creation of incident communication system throughout Group
* Developing & implementing strategies to manage operational risks
* Leading delivery of projects to enhance operational resilience & crisis management frameworks; tools and processes
* Maintaining business continuity plans & ensuring compliance with regulatory requirements
* Monitoring & reporting on Operational Resilience performance
* Implementing & defining testing, impact tolerances & materiality thresholds
* Engaging with senior management and Functional Heads
This is a key role within the firm with exposure to senior stakeholders, acting as the SME within Operational Resilience, Crisis Management and Business Continuity.
Responsibilities and Requirements
The ideal candidate will be from a financial services background, experienced in operational resilience, business continuity and crisis management; possess excellent stakeholder management skills; be an effective communicator; and driven to succeed in a supportive, dynamic and innovative firm with ambitions to grow.
Work Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
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