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Tesco Travel Money Advisor - Tesco Coatbridge - Part Time
Job Type: Permanent/Part Time
Hours per week: 16 hours
Salary: £ per hour + Monthly Bonus
Working Patterns: This job is suitable for those who are flexible and able to work various shifts between Monday and Sunday. Rota will be provided weekly or monthly depending on the team.
Benefits:
* Comprehensive voluntary benefits package including discounted insurance options (Private Medical, Dental, Critical Illness), and health tests.
* Employee wellness programs covering physical, mental, and financial wellbeing.
* Employee discounts through Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday (pro-rata), plus bank holidays, with options to earn or sell additional days.
* Monthly bonus potential based on targets.
* Pension scheme with Scottish Widows.
About the role:
Join Travelex, a leader in foreign exchange, as a Travel Service Partner at Tesco in Coatbridge. You will support retail customers with their foreign exchange needs, ensuring a positive travel experience and delivering excellent customer service.
Responsibilities include:
* Building relationships with customers to understand their travel and currency requirements.
* Acting as a travel money ambassador and providing advice on Travelex products.
* Processing foreign exchange transactions accurately and efficiently.
* Achieving performance goals related to procedures, operations, and customer service.
* Handling online FX requests and deliveries with attention to detail.
* Adhering to legal, regulatory, and compliance standards.
Requirements:
* Numerically proficient, comfortable handling cash and currencies.
* IT skills, with basic knowledge of computers and in-house systems.
* Excellent communication skills, personable and attentive to customer needs.
* Motivated to succeed and make a positive impact.
Interview process:
1. Initial screening by Talent Acquisition or Bureau Managers.
2. Online interview including a numerical and accuracy test.
3. Visit to the bureau for a face-to-face interview and environment tour.
4. Job offer upon successful completion; feedback provided if unsuccessful.
About Travelex:
Founded in 1976, Travelex is a leading provider of foreign exchange services, with a global network and a mission to simplify international money access for customers.
Join us and start your journey today! We are an equal opportunity employer committed to diversity and inclusion.
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