We are seeking an experienced and motivated Housing Officer to manage a portfolio of properties and provide a high-quality housing management service to residents. The role will involve tenancy management, property inspections, dealing with anti-social behaviour, rent arrears, and ensuring properties meet health and safety standards.
Key Responsibilities
Manage a patch of properties and act as the main point of contact for tenants
Carry out tenancy sign-ups, reviews, and tenancy enforcement
Manage rent arrears and support income recovery
Investigate and manage anti-social behaviour cases
Carry out property inspections and ensure health and safety compliance
Manage void properties and coordinate repairs and maintenance
Liaise with contractors, support services, and external agencies
Handle complaints and provide excellent customer service to residents
Maintain accurate housing management records and case notesRequirements
Experience working in housing management or a similar role
Knowledge of housing legislation and tenancy management
Experience managing rent arrears and anti-social behaviour
Good communication and organisational skills
Ability to manage a caseload and work independentlyIf you have the relevant skills then please apply today