Role: Product Support Engineer (Servo and/or Stepper drives and motors).
Location: Tewkesbury, Gloucestershire. UK
Salary: £40,000 - £45,000
We are looking to hire a product support engineer with experience of Servo and/or Stepper drives and motors.
Specific Job Responsibilities:
* Provision of technical support to existing customers via multiple media channels Support and training of in-house and external applications engineers.
* Enabling communication between customers and development (R&D) teams
* Production of technical documentation and communications
* Work with customers to create world-class technical solutions using products
* Work closely with our R&D throughout the product development cycle, to ensure product needs align with our customer feedback
Work and Travel:
* Based Tewkesbury, Gloucestershire
* Some remote working when appropriate
* Responsibilities may require domestic and international travel
Core requirements:
Our company is growing rapidly and is looking for a number of product support engineers. If you are looking for a rewarding and interesting step up in your career, please take a look at the list of qualifications below.
* Degree or equivalent qualification in Mechanical, Mechatronic or Electronic engineering
* Ability to communicate ideas clearly, both verbally and in writing
* Understanding of customer requirements including typical manufacturing processes
* Ability to work collaboratively in a team environment
* Good analytical and problem-solving skills
* Ability to produce technical documentation to a professional standard
* A valid passport ensuring unrestricted travel to and from the UK
* A valid UK driving licence
Desirable additional requirements
Training will be given in areas which are new to the applicant.
* Experience using stand-alone automation systems; e.g. PLC or Motion Controller.
* Knowledge of a programming language; for example C, BASIC, Python.
* Programming with the standard IEC61131-3 languages.
* Application and configuration of Industrial Robots.
* Servo and/or Stepper drives and motors.
* Using real-time deterministic networks, e.g. EtherCAT, Sercos, CanOpen, Profinet RT.
* Programming and configuration of touch-screen HMIs
* Practical experience of electrical interfacing between devices in an automation system.
Benefits:
Competitive salary
Profit-related bonus scheme
Contributory pension scheme, employer matches first 5%
Remote/hybrid working option up to 25% of working time
25 days holiday per annum
How to apply?
Send a CV to danielle.chapman@experis.co.uk