Fire & Security Service Engineer. Join Mitie Fire & Security, where innovation meets dedication! We are looking for passionate and experienced Fire & Security Engineers to work on our renowned clients’ sites across the UK.
We are one of the fastest-growing companies in the industry, pride ourselves on delivering excellence from initial design to long-term maintenance. Our employees are our greatest asset and we empower them with the tools they need to succeed.
Responsibilities
* Maintain Fire & Security systems in your assigned area.
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
* Plan and respond to routine and reactive call visits in your area.
* Maintain effective communication with customers when planning site visits.
* Manage your stock levels with support from the Stores team.
* Attend training sessions as required.
* Attend Engineering team meetings as required.
* Identify personal training and development needs to provide the best possible customer service.
Systems We Work With
* Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
* Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
* CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
* Access Control: Paxton, PAC, Salto
Qualifications
* A technical background in the electrical/electronic industry.
* Good all‑round knowledge of Fire and Security Systems.
* Experience of front‑line customer contact preferred.
* Excellent organisational skills.
* A professional and presentable demeanor, always.
* An ability to deliver exceptional customer service.
Benefits: competitive salary, vehicle allowance and more. We offer a vibrant company culture, career progression opportunities and a comprehensive benefits package.
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