Operations/General Manager
£28,000–£30,000 + performance-based bonus
Hybrid (North East) | Full-time (40 hrs/week over 5 days)
Flexible hours - 8am - 7pm 40hr per week. With the option of working 5 days over 6 (eg. work a Saturday instead of a Wednesday on week) Training & development | Holidays + perks
Our clients are not just another serviced accommodation company - they're a fast-growing, people-first business that truly values their team as much as their guests. They're building something special in the North East: flexible, high-quality stays for contractors, families, and re-locators - all delivered with heart, hustle, and local know-how.
Now, they’re looking for an Operations/General Manager to join their mission and help shape their next chapter of growth.
Your Role
As their Operations Manager, you'll take the reins on the day-to-day running of the serviced accommodation business. This is a hands-on, people-focused role with a strategic edge - perfect for someone who thrives in a dynamic environment and loves to make things work smarter.
You’ll be responsible for:
1. Overseeing operations across multiple properties - from guest experience to housekeeping to maintenance.
2. Managing staff and contractors, ensuring everyone is aligned, supported, and delivering high standards.
3. Driving efficiency through ...