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Gladiator system support engineer

Waddington
Permanent
The Boeing Company
Support engineer
Posted: 17 December
Offer description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.

An exciting opportunity has become available to join Boeing Defence UK as a Systems Support Engineer based at RAF Waddington, Lincolnshire.

We are seeking someone with great inter-personal skills to join the Systems Support Team who oversee the on‑site operation, update and maintenance of a complex suite of training simulation applications and services for the RAF’s Gladiator programme.

This is a fast‑paced, customer‑focused role that supports the RAF in the delivery of operationally important team and collective training exercises that join geographically distributed air and ground simulation equipment together in a single, consistent, synthetic training environment. The role is based at RAF Waddington where virtual working will not be possible.


Responsibilities

* Provides daily support for the Gladiator system to include liaison with MoD and civilian instructional staff in planning and preparation, communicating system limitations
* Initialises the system in the required configuration, performs system monitoring, rapid fault diagnosis in accordance with SLA’s, implements hotfixes and workarounds to ensure successful training outcomes and maximum system uptime
* Performs deployment of configuration and software using a variety of deployment and source control tools
* Efficiently and effectively addresses user issues
* Performs troubleshooting, maintenance, change, reconfiguration and support to exercises, visits and demonstrations
* Interrogates system, software and event logs, dump files and console outputs to identify and resolve bugs or faults existing within the software/system
* Post‑operation tasks and system shutdown, restoring environments to a predefined configuration in preparation for the next operational requirement of the capability
* Works closely with third‑party suppliers to resolve any issues or faults, as well as wider Boeing teams (i.e., integration, testing and development)
* Maintains and reviews processes and documentation as required
* May need occasional travel to remote sites
* Demonstrates the Boeing Values and Behaviours


Basic Requirements

* Must have or be willing to obtain SC security clearance, with potential to progress to DV clearance
* Good communication skills and the ability to work well in a team
* Basic problem‑solving and analytical abilities
* Basic understanding of how to deploy and manage software on complex systems
* Basic knowledge of networking, including common protocols and routing
* Awareness of source control tools and how code is stored and managed
* Customer‑focused attitude with a positive, can‑do approach
* Willingness to work in a military environment and follow security rules
* Commitment to working safely at all times
* Applies good engineering practices and principles in daily work


Desired Requirements

* Experience supporting software and applications on Windows, Server, and Linux (RHEL) systems
* Some experience with simulation systems, especially HLA & DIS protocols
* Familiarity with synthetic training environments
* Understanding of military training simulation systems and relevant standards
* Possesses a degree or equivalent qualification and at least 1 year of work experience in a relevant engineering or scientific field

Applications for this position will be accepted until Jan. 07, 2026.

Export Control Requirements: This is not an Export Control position.

Relocation: Relocation assistance is not a negotiable benefit for this position.

Security Clearance: This position requires the ability to obtain United Kingdom Security Check.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Shift: Not a Shift Worker (United Kingdom).


Equal Opportunity Employer

We are an equal‑opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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