Join our team at Combe Haven close to historic Hastings and picturesque lagoons.Harley Shute Road, St Leonards-on-Sea, Hastings Sussex TN38 8BZ GBRJob DetailsPosition: EntertainmentTeam Manager Type: Full-Time/ Permanent Bonus: Upto 10% Annual BonusJoin our One Great Team here at Haven as an Entertainment TeamManager! If you live for entertainment, thrive on leading teams, and have a passion forcurating amazing events and productions, this could be your chance to shine! We’relooking for Entertainment Team Managers who are experienced in multi-venueoperations, live shows, and tours, and excited to lead a team of entertainersdedicated to creating unforgettable moments for every guest.As an Entertainment TeamManager, you’ll be at the heart of our entertainment lineup - overseeingorganisation, logistics, and daily operations to bring the magic to life!Working with the Head ofActivities, you’ll motivate and guide your team to deliver exceptionalexperiences while continuously raising the bar. This role is all about makingmemories that last a lifetime… and it just might be the opportunity of alifetime for you, too!KeyAccountabilities Team Leadership: Lead, motivate, and supportthe team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guestsatisfaction by addressing concerns, improving service, and driving a welcomingatmosphere. Performance Management: Monitor individualand team performance, providing regular feedback, coaching, and conductingperformance reviews. Resource Management: Oversee staffscheduling, budgets, and resources to maximise efficiency and meet businessneeds. Compliance and Safety: Ensure all operationscomply with health and safety regulations, company policies, andstandards. Problem Solving: Quickly resolve anyoperational issues that arise, ensuring smooth day-to-day running. Training and Development: Support staffdevelopment through ongoing training, mentoring, and creating growthopportunities. RequirementsWhilst wewill provide the training and support required to ensure you are great at whatyou do, the ideal candidate will…- Havepreviously worked within a leadership capacity, within the entertainmentindustry. - Have proven ability to plan and co-ordinate events and productions. - Possess a thorough knowledge and understanding of leadership attributes. - Have the ability to cope under pressure and to be flexible in order to adaptto any changes. - Be able to prioritise and deliver to deadlines. - Be a high-energy individual with a passion for entertaining. - Be passionate about delivering an exceptional guest experience.- OurEntertainment Team Managers are required to work 5 or 6 days per week.Hourswill include evenings and weekends.*Successfulcandidates will be required to provide ‘right to work’ documents to confirmthey are 18+ and can legally work in the UK.Additionally,successful candidates will be required to undergo, and satisfactorily complete,an Enhanced DBS check prior to starting work.What We Offer - Attractivepay with overtime opportunities. - An inclusive,supportive work environment. - Comprehensivetraining and ongoing support. - Careerdevelopment opportunities, including fully funded qualifications. - Shared Liveon accommodation will be provided if required- Exclusiveteam perks, including up to 50% off on-park dining, 20% discounts on HavenHolidays and in-store purchases, free access to our facilities, savings atnational brands and retailers, and so much more!How to Apply To apply forthis role, click apply now and answer a few quick questions, which should takeabout 5 minutes. Once submitted, if you are shortlisted for this opportunity, amember of our team will reach out to youIf yourequire any assistance or reasonable adjustments during the applicationprocess, please contact us at: resourcingteam@bourne-leisure.co.ukDiversity,equity, and inclusion are at the heart of who we are and what we do. Weencourage applications from all backgrounds, communities and industries and weare ready to discuss any reasonable adjustments or flexibility that you mayrequire.