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IPRS Aeromed are currently recruiting for an Clinical Quality & Improvement Lead to join their expanding team based in the Gatwick office.
You’ll play a pivotal role in driving excellence across clinical governance, risk management, and regulatory compliance within IPRS Aeromed. This role leads the implementation and oversight of the integrated governance and risk platform (RADAR), ensuring robust monitoring of clinical standards, audit compliance, and continuous quality improvement. Acting as the CQC Nominated Individual, you will maintain the clinical risk register, investigate incidents and complaints, and identify areas of non-compliance, working closely with the Clinical Lead and CMO to uphold regulatory standards.
With a strong understanding of contractual obligations across business areas, the role supports the development of policies, procedures, and audit programmes, while fostering a culture of safety, learning, and improvement. The Clinical Quality & Improvement Lead will also contribute to strategic initiatives, including bid support and escalation cover, ensuring clinical leadership and governance are embedded throughout the organisation.
The Role
As Clinical Quality & Improvement Lead for IPRS Aeromed you will be responsible for:
* Integrated Governance and Risk platform lead (RADAR).
* Understanding of all business areas and their contractual obligations.
* Measuring compliance with set audit standards.
* Maintenance and control of the clinical risk register.
* Being CQC Nominated Individual.
* Overseeing contractual and regulatory requirements including maintenance of all controlled drugs licences.
* Collating and analysing trends and themes of events and risks.
* Identifying non-compliance with regulatory requirements as set by the CQC and communicating findings to the Clinical Lead and CMO.
* Investigating incidents, complaints, and compliance irregularities or escalating as necessary to an appropriate investigator.
* Maintaining continuing professional development and current knowledge of relevant law.
* Supporting development and continuous improvement of the clinical governance and compliance programme and implementing robust controls and measurement where required.
* Maintenance and storage of document library and version control (alongside group support).
* Working with the divisional Governance, Risk, and Compliance team, and Aeromed Clinical teams to produce and maintain company policies and procedures.
* Working with the Aeromed clinical team to establish and maintain the IPRS Aeromed Clinical Audit Programme.
* Providing support or deputising for clinical escalation as part of a wider team.
* Supporting continuous improvement, annual reviews and quality improvement activities (with project management support).
* Supporting the bid process.
Requirements
To be considered for this role, you'll need the following:
* Adult Nursing BSc or equivalent NMC recognised qualification or Paramedic BSc or equivalent HCPC recognised qualification (E)
* Registration with the NMC or HCPC – with no investigations/suspensions current or pending (E)
* Demonstrated Continuing Professional Development (E)
* ACP, ANP, APP or Prescribing qualification (D)
Knowledge & Experience:
* Autonomous and unsupervised clinical decision making (E)
* Experience using incident reporting systems (E)
* Clinical escalation point for advising clinical and non-clinical staff (E)
* Incident or complaint investigation, root cause analysis, and risk management (E)
* Risk management experience (E)
* Clinical Audit or Quality Improvement (E)
* Policy and procedure development (D)
* Clinical leadership (E)
* Delivering training and presentations (D)
* Collating data and producing statistics (D)
* Report writing (E)
* Microsoft 365 proficiency (E)
* Commercial Healthcare experience (D)
* CQC nominated individual/registered manager experience (D)
Skills & Abilities:
* Process evaluation and change management (D)
* Curiosity and critical problem-solving ability (E)
* Ability to analyse and interpret information quickly (E)
* Strong logical reasoning and decision making (E)
* Excellent IT skills (E)
Benefits and Rewards
Salary £45,000 to £50,000 per annum dependent on experience. Colleagues are essential to IPRS Aeromed, which is why we offer a range of benefits, including:
* Professional Development Opportunities
* Employee Assistance Programme including free confidential counselling
* Free Parking and High-street discounts
* Annual Leave 25 days
* Moving Day Leave
* Company pension scheme
* Life Assurance
* Recruit a Friend bonus scheme – up to £1,500
* Environmental Initiatives
* Westfield Health Cash Plan
* Free Eye Tests every 2 years
* Free annual Flu-Vaccination
EEO Statement: IPRS Aeromed is committed to creating a diverse and inclusive workplace. We encourage applications from all individuals regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religious belief, or any other characteristic. We are committed to eliminating discrimination and ensuring equal opportunities for all candidates and employees.
Disability Confident: IPRS Aeromed is a Disability Confident Committed employer, ensuring our recruitment process is inclusive and accessible.
Location
Gatwick area, United Kingdom
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