Operations Director
Location: Nationwide
Contract: Permanent | Full-time
Are you an experienced Operations Director looking to take the next step in your career? Our client, a large IVF provider are looking for Operations Directors to join their teams.
What You’ll Do:
* You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement. You will embrace and collaborate with others and the core group resources designed to help you succeed.
* You will set your clinic up to deliver outstanding outcomes at every stage of the journey from first contact, to recommendations and into treatment. You will want to know we are doing a brilliant job at every stage of this journey, and when we don’t, you’ll lead from the front taking action to resolve issues.
* You will build a highly customer centric culture leading from the front, engaging with colleagues and customers being seen to be the face of the clinic to customer a critical person that understand their needs and journey, and involved in the outcome. Accessible as required to ensure that Patients understand and know you are at the heart of helping them to achieve their dream, and creating a workplace where colleagues know they can do their best.
* You will ensure that your teams have the space to be brilliant whether that’s the consultant or the receptionist, your approach will be to set them up to make the difference they can, and when they don’t, you’ll actively manage performance to address gaps.
We’re Looking For:
* An experienced Operations Directors within Fertility Services or Private Healthcare.
* Uses data to identify causes and areas of focus, track improvement and provide quantitative data for business cases.
* Open and effective communication style up and down stream.
* Supports the company vision and strategic objections, exhibits behaviours related to values.
Why Join?
You’ll be part of a pioneering team in fertility care with access to cutting-edge treatments, continuous professional development, and the opportunity to transform lives truly.
Benefits:
* 33 Days annual leave (inc. 8 public holidays)
* Buy/sell holiday scheme. (after 2 years service)
* Pension scheme
To register your interest in this role or to find out more, don't hesitate to get in touch with Chris Hemming:
0203 910 0570
chris.hemming@surecallmedical.com