About the role
We are looking for a Lab Technician to join our team at DS Smith Devizes, where you will play a key role in supporting site quality performance. You will be responsible for ensuring all laboratory activities are planned, managed, and carried out efficiently, helping to maintain high standards across product quality, hygiene, and compliance.
Working closely with the Quality Assurance Manager and the wider site leadership team, you will provide essential quality support while building strong relationships with internal teams and external customers. You will also champion quality and hygiene standards across the site, promoting a culture of continuous improvement.
Key Responsibilities
This role will have several key responsibilities including:
* Supporting the management and maintenance of site quality systems
* Managing and conducting the onsite audit programme
* Carrying out daily quality audits on products leaving the site
* Performing day-to-day quality testing within the laboratory
* Communicating regularly with all departments across the site on quality matters
* Supporting and delivering quality-focused improvement projects
* Preparing and responding to supplier questionnaires
* Supporting the QA Manager during customer and external audits
* Monitoring complaint trends and ensuring actions are implemented and closed
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