We are currently recruiting for a Junior Service Contracts Administrator on behalf of our client in Kidderminster. Hours: 8:30am-5pm Monday to Friday Role Overview Responsible for overseeing service contracts and coordinating the maintenance and repairs of equipment. Strong customer service, time management, and organisational skills are essential. Proficiency in IT and Excel is required. Knowledge of Sage advantageous, but not essential. Training will be provided including Sage and on their bespoke Health Inventory Management System (H-IMS) database. Responsibilities and Accountabilities * Chase overdue equipment with suppliers; chase for service dates and reports, update service history on H-IMS. * Complete overdue and not presented audits for customers. * Raise service/repairs job with suppliers. * Chase jobs once a week or as and when required. * Manage and Review contract renewals; chase for quotations from OEMs and purchase orders from customers where applicable or raise purchase order requisitions on Sage. * Keep customer contract spreadsheets updated along with updating HIMS with relevant documents and service history. * Thorough knowledge of how the different customer contracts/OEMs operate and are managed. * Liaise between the manufacturer and the customer for service, repairs, and contracts. * Checking discrepancies on manufacturers repair invoices, ensuring cost is associated with ...