Job Title: Support Worker
Location: Whitchurch, Shropshire (SY13)
Salary: £12.35 per hour
Hours: Full-Time & Part-Time available (Full-Time 37.5 hours per week)
Sleep-in Allowance: £189 per month (based on 3 sleep-ins)
Contract: Permanent
About the Service
This is a small, residential care service supporting up to 6 adults with learning disabilities, autism, sensory impairments, and associated mental health needs.
The service provides a calm, supportive, and person-centred environment, where staff are encouraged to build strong, meaningful relationships with the people they support. The focus is on promoting independence, dignity, choice, and inclusion in everyday life.
Role Overview
As a Support Worker, you will provide high-quality, person-centred support to two individuals with learning disabilities, autism, and mental health needs. You will support individuals across all aspects of their daily lives, promote independence, and enable participation in community activities that are meaningful to them.
This is a rewarding opportunity for someone who is compassionate, patient, and committed to supporting people to live fulfilling and independent lives.
Key Responsibilities
Care & Support
Provide safe, high-quality support in line with individual care plans
Support individuals with daily living activities, including personal care, meals, medication, and routines
Promote independence, dignity, choice, and inclusion
Support emotional wellbeing and positive mental health
Encourage and support participation in social and community activities
Communication & Relationships
Build positive, trusting relationships with individuals you support
Communicate effectively with colleagues, families, and external professionals
Act in a respectful, calm, and professional manner always
Safeguarding & Compliance
Safeguard vulnerable adults in line with legislation, policies, and procedures
Follow risk assessments, support plans, and behaviour support strategies
Maintain accurate, clear, and timely records using electronic systems
Report concerns appropriately and promptly
Teamwork & Professional Practice
Work effectively as part of a team and independently when required
Attend training, supervision, and team meetings
Demonstrate flexibility and a positive attitude to shift work
Contribute to a supportive and inclusive team culture
About You
Essential Requirements
Caring, patient, and compassionate approach
Good communication and listening skills
Ability to work under pressure
Ability to work independently and as part of a team
Basic IT skills and ability to write clear, accurate records
Willingness to learn and develop within the role
Desirable
Experience working in health and social care
Experience supporting individuals with learning disabilities, autism, or mental health needs
Experience using Positive Behaviour Support (PBS)
Full UK driving licence (Previous experience is desirable but not essential - full training will be provided.)
What We Offer
Competitive hourly pay
Comprehensive induction programme, including shadow shifts
High-quality training and ongoing development
Generous annual leave entitlement:
28 days in year one
33 days after 5 years
38 days after 10 years' service
Simply Health Cash Plan (dental, optical, physiotherapy, prescriptions & more)
Free and confidential counselling services for you and your family
Paid enhanced DBS
Contributory pension scheme
Career progression and development opportunities
Regular supervision, team meetings, and feedback
Refer-a-Friend bonus - £200
Birthday recognition - Amazon e-voucher
Blue Light Card discounts
Long service awards starting from £100
Equality Statement
Some roles may require gender, age, or cultural specificity where this is a genuine occupational requirement, in accordance with the Equality Act 2010.
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