FTE:1.0 fte (working 37 hours per week)
Salary: UH6 £32,546 pa to £38,249 pa by annual increments
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: MacLaurin Building, Bishops Square, Hatfield
Main duties and responsibilities
As part of a newly established team, based in Academic Services, we are looking to recruit a proactive and motivated individual to lead an excellent administrative, organisational, and advisory service for colleagues across the University relating to the whole life cycle of our programmes of study.
Working closely with colleagues from Academic Schools, this role provides you with an opportunity to play a key part in managing and supporting processes to produce and maintain a master source of data that accurately reflects the University’s portfolio, including Home, UK and OS Franchise and online provision, which will be used for a range of purposes across the institution.
You will also have responsibilities to maintain data relating to courses and curriculum using appropriate systems. You will be required to ensure accurate and timely completion of administration activities relating to the creation of course structures, validation documentation and systems, liaising as required, internally and externally.
The successful post holder will have line management responsibility, managing and motivating a team of professional staff, and encouraging a culture of flexibility, excellence, and willingness to assist colleagues within Academic Services and across the University, specifically from academic schools and the Student Administration Service.
Skill and experience required
You will already have substantial proven administrative experience, preferably within an HEI, along with proficiency and experience in IT across the range of Microsoft products including databases, spreadsheets and word-processing.
You will be able to demonstrate that you can work under pressure. You should have good attention to detail and the ability to create successful working relationships with a wide range of people.
The successful candidate will be able to demonstrate excellent communication skills and you will have good understanding of customer care, with proven problem-solving skills and finding pragmatic solutions.
Qualifications required
Minimum of a Degree or equivalent qualification, or proven experience
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.
Contact Details/Informal Enquiries: Dipak Patel, Section Head – Academic Quality Systems & Surveys – D.4.Patel@herts.ac.uk
Closing Date: 13 August 2025
Interview Date: w/c 08 September 2025
Find out what it's like to work in Academic Registry HERE https://www.herts.ac.uk/staff/careers-at-herts/our-schools-and-departments/academic-registry
£32,546 to £38,249 pa by annual increments, UH6
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