Customer Service Advisor Dartford Full-time Permanent About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! Your Mission at Elis Managing and follow up on customer queries and questions. Supporting on an internal service inbox Dealing with customer complaints and complaint resolution. Uploading Information into Customer Portals. Co-ordination and support Account Managers. Working closely with key stakeholders including local and regional management teams. Participate in and support continuous improvement projects/workstreams. Reactive renegotiation of accounts. What will make you stand out? Excellent communication skills both verbal and written. Excellent working knowledge of Microsoft Office, Including Advanced Excel Skills. Customer and solution focused. Good attention to detail and ability to evaluate data and interpret the information effectively to continuously improve the department/team. What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking We offer a competitive salary and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment. Interested? Then apply online! Your contact person: Dominic Frimpong HR & Resourcing Tel: dominic.frimpong@elis.com Back