Assistant F&B Manager - Great Hotel Company - Borehamwood Areas - Up To 34k + Benefits
IMMEDIATE START
About the Role
We are seeking an experienced and motivated Assistant Food & Beverage Manager to join our hotel team in Elstree, near Borehamwood. This is a hands-on leadership role supporting the delivery of high-quality food and beverage operations across our restaurant, bar, lounge, room service, and conference & banqueting facilities.
The successful candidate will play a key role in ensuring exceptional guest experiences, strong financial performance, and seamless event execution.
Key Responsibilities
Food & Beverage Operations
Support the F&B Manager in overseeing daily operations across all F&B outlets.
Ensure high standards of service, presentation, and food quality are consistently delivered.
Lead by example during service, maintaining a visible presence on the floor.
Monitor guest satisfaction and respond promptly to feedback and complaints.
Ensure compliance with food safety, hygiene, and licensing regulations.
Conference & Banqueting
Assist in the planning and execution of conferences, weddings, private events, and corporate functions.
Liaise with the Sales and Events team to ensure accurate event briefs and smooth handovers.
Conduct pre-event briefings and coordinate service teams during functions.
Ensure room set-ups meet event specifications and brand standards.
Oversee event billing accuracy and post-event follow-up where required.
Team Leadership & Development
Support recruitment, onboarding, and training of F&B team members.
Create and manage rotas in line with business levels and payroll targets.
Motivate and develop the team to achieve service excellence.
Conduct performance reviews and provide ongoing coaching.
Financial & Administrative Duties
Assist with stock control, ordering, and supplier management.
Monitor GP margins, waste control, and cost management.
Support budgeting and forecasting processes.
Ensure accurate cash handling and compliance with company procedures.
Candidate Profile
Essential:
Previous supervisory or assistant management experience in a hotel F&B environment.
Experience working with conference and banqueting operations.
Strong leadership and team management skills.
Excellent communication and organisational abilities.
Knowledge of food safety legislation and licensing laws.
Flexibility to work evenings, weekends, and bank holidays.
Desirable:
Hospitality qualification (e.g., NVQ, Diploma, or equivalent).
Experience with hotel PMS and EPOS systems.
WSET or other beverage-related certification.
Personal Attributes
Passionate about hospitality and guest service.
Proactive, hands-on, and solution-focused.
Strong attention to detail.
Calm under pressure, particularly during large-scale events.
Commercially aware with a drive to achieve targets.
What We Offer
Competitive salary (based on experience).
Service charge and performance-based incentives.
Staff meals on duty.
Company benefits and employee discounts.
Career development opportunities within the group.
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