Overview
Our Global Enterprise client is looking for a skilled, customer-focused Support Engineer to join their team. This is a full-time, onsite position working within a small, collaborative team to provide day-to-day (BAU) support for incidents and service requests.
Contract Details
Start Date: September 2025
Duration: 230 days (initially)
Pay Rate: £18.90 per hour (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £21.46 per hour (includes rolled up holiday)
IR35 Status: Inside
Location: Bristol
NOTE: Active SC Clearance is highly desirable.
Key Responsibilities
* Provide remote support for end-user incidents and service requests.
* Perform remote software installations and troubleshooting.
* Participate in an onsite “Tech Bar” support service three days per week, assisting client users with technical issues in person.
* Collaborate with team members to ensure timely resolution of technical problems.
* Maintain accurate documentation of support activities and resolutions.
Technical Skills & Experience
* Proven experience in a Corporate IT support environment or a similar technical support role.
* Strong knowledge of Windows 10/11 operating systems, Microsoft Office Applications User support and fault fix – using remote support tools and following scripted software installation processes.
* Ability to follow scripted Build Process and previous experience of following IT hardware asset management processes to ensure customer supported kit and peripherals devices are managed correctly.
Soft Skills
* A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards.
* Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service.
* Excellent communication and customer-facing customer service skills; previous experience is essential.
* Ability to work independently and as part of a team is essential.
To apply for this Support Engineer Contract job, please click the button below and submit your latest CV.
Curo Services endeavour to respond to all applications. However, this may not always be possible during periods of high volume. Thank you for your patience.
Curo Resourcing Ltd acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
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