Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Our Catering Assistants in our John Lewis shops work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. You will offer the great customer service we're known for. The role can be fast-paced, but by taking pride in your food preparation and presentation standards, you'll ensure the best catering experience. You will also support other catering-related tasks, including stock replenishment and storage of deliveries. Our Catering Partners enjoy free food in our dining rooms on their working days, and since they are based in our shops, there are no split shifts or late evening work.
Key Responsibilities
* Work as a team to ensure a smooth catering service.
* Provide positive customer and Partner interactions with a friendly and welcoming attitude. Be an ambassador for the John Lewis brand at all times.
* Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks.
* Ensure stock is replenished and available for our customers.
* Reduce food wastage by ensuring care and due diligence when rotating food stock.
* Act promptly and use your initiative to resolve any issues that arise in the operation.
* Maintain personal hygiene standards.
Essential skills/experience you'll need
* Ability to be flexible to work across the whole Catering team and use your initiative to ensure the smooth running of the operation.
* Passion for food.
* Keen eye for detail and high standards in food preparation, hygiene, and cleanliness.
Desirable skills/experience you may have
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork.
* Great customer service.
* Experience of working in a kitchen or catering environment.
Hours vary and include full and part-time roles across seven days, with early starts, late finishes, evenings, and weekends.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to the future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and its rewards. We contribute to our success, work together through good and challenging times, and treat everyone with kindness and respect.
We own making the Partnership a place where everyone belongs, embracing differences and creating an environment to thrive. We grow individually and collectively.
As Partners, we make all the difference. And we all own it.
Important points to note:
Some roles may require pre-employment vetting, including DBS checks. If required, you will be informed and provided with information about the vetting process. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required for some roles.
We recommend applying promptly as vacancies may close early if we receive many applications.
We support flexible working arrangements to promote a good work-life balance. This may include flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.
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