DescriptionAs a
Service Delivery Supervisor, you will manage the LDP Operational
Teams in the successful delivery of the Cadent Mains Replacement
Programme in the North West. The Service Delivery Supervisor will
provide supervision to those teams under their jurisdiction, from
work stack handover through to project completion in an effective
and efficient manner. Success will be measured against our 3
imperatives; HSEQ performance, programme adherence and outstanding
customer satisfaction.
Key
Responsibilities Supervise
the delivery teams during the works, including site set up,
enabling of the works, Gas operations, backfill and reinstatement
and site completion Attend all sites in order
to disseminate the Construction Phase Plan information, including
all RAMS, with regards setting up of the site and to brief the Team
leader on their responsibilities to ensure that the works carried
out on the Network comply with the relevant statutory requirements
(CDM, IGEM) and Cadent standards and Procedures
Supervise, the opening and closing of street works
permits in accordance with NRSWA including the management of agreed
Traffic Management and Permit Conditions and the timely capture of
reinstatement completion information Ensure
that all the client and operational requirements are met in a
professional and efficient manner Work
collaboratively with the Customer Liaison Officer to engage with
customers and identify any specific needs (PSR, language line etc)
to minimise disruption Provide daily and
weekly reports as required and to ensure that all service levels
and objectives are achieved Provide a positive
and innovative input into the team, through provision of solutions
to problems and embracing change Ensure
that safety issues are reported in line with Company
procedures
Experience
and Qualifications SHEA
(Gas) NRSWA 1991 (Supervisor)
SCO 1,2 & 5 (preferred) IOSH or
SMSTS (preferred) NCO Gas Level 2 / Gas
manager’s appreciation
Salary
and BenefitsWe offer a competitive
salary based on experience along with a full benefits
package. Network Plus is
proud to be an Equal Opportunity Employer. We celebrate diversity
and do not discriminate based on race, religion, colour,
nationality, sex, sexual orientation, age, veteran status,
disability status, or any other applicable characteristics
protected by law. We are
Armed Forces-friendly. We welcome applications from ex-Armed Forces
personnel, reservists, armed forces veterans, cadet instructors and
military spouses/partners.
We understand that privacy and the security
of your personal information is extremely important. By applying
for this role, you agree to the terms of our privacy
policy. About
Network Plus Network Plus is an award-winning
business delivering essential utility and infrastructure services
for the UK’s major providers of gas, power, telecoms, transport,
water, and wastewater.
We value the variety of experience,
perspective, and other points of difference our workforce, clients,
and supply chain offer.
We are actively working with colleagues
across the Network Plus Group to develop an inclusive environment –
we want all our employees to feel valued and included to enable
everyone to thrive at work and understand the value of their
contribution matters no matter their background, identity, or
circumstances.