Job Title: Security Officer
Location: Probation Centre
Reports To: Security Supervisor / Site Manager
Job Purpose
To maintain a safe, secure, and controlled environment within the probation centre, ensuring the safety of staff, visitors and service users while protecting property and maintaining order.
Key Responsibilities
Access Control
* Monitor and control entry and exit to the building
* Verify identification and appointments
* Conduct searches in line with policy
* Prevent unauthorised access
Monitoring & Surveillance
* Operate and monitor CCTV systems
* Patrol internal and external areas
* Observe waiting areas for signs of tension or risk
* Identify and report suspicious activity
Incident Management
* Respond promptly to alarms and emergencies
* De-escalate aggressive or confrontational situations
* Liaise with police or emergency services when required
* Complete detailed incident reports
Health & Safety
* Support fire evacuation procedures
* Ensure emergency exits are clear
* Conduct routine safety checks
Safeguarding
* Maintain professional boundaries
* Report safeguarding concerns immediately
* Support staff during high-risk appointments
Skills & Requirements
* Valid SIA Licence (Door Supervisor or Security Guard)
* Strong communication and conflict management skills
* Ability to remain calm under pressure
* Good report writing skills
* Understanding of safeguarding principles
Working Conditions
* May involve dealing with challenging behaviour
* Shift work may be required
* High level of vigilance and professionalism expected
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