Overview
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Repairs Supervisor, to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. This role is crucial in ensuring our tenants' homes are well maintained and remain places they are proud to call home. You will be joining a class-leading in-house repairs service, supervising a team of operatives and ensuring Midland Heart's professional standards are maintained on the front-line. You will be required to travel to site as part of this role, and will be provided with a Midland Heart vehicle and fuel card, equipped with safety and tracking equipment.
What’s on Offer
* Competitive out-of-hours payments for frontline supervisors, ranging from £25 to £40 per call-out (Monday–Sunday/Bank Holidays).
* Midland Heart Van & Fuel Card.
* Equipment including power tools, full uniform and PPE, as well as a Mobile Phone and iPad.
* Access to healthcare benefits such as Medicash.
* Access to our Brilliant Benefits portal providing discounts on a variety of brands and retail stores.
* Up to 8% matched pension contributions, 25 days annual leave (increasing to 30 within 5 years plus the option to purchase 5 extra days per year) and career development support.
Your day-to-day responsibilities
* Team Leadership: Supervise, lead, and motivate a team of Trade Operatives and sub-contractors to deliver high-quality responsive repairs.
* Performance Management: Lead regular 1:1s and performance management reviews, ensuring your team remains well equipped to deliver the service.
* Service Delivery: Ensure an efficient, high-standard repairs service and drive tenant satisfaction.
* Safety & Quality: Conduct post-inspections to ensure all works meet technical specifications and strict Health & Safety standards.
Our ideal candidate
* A relevant qualification in a supervisory building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
* Supervisory and team management experience in a repairs and maintenance setting, including evidence of performance management.
* Construction knowledge or experience, including Health & Safety legislation & CDM Regulations.
* Experience managing budgets alongside the associated financial administration.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Interested? Please scroll down below for a full Role Profile. Applying is easy – simply register on our candidate portal and submit a comprehensive CV which clearly demonstrates why you're the ideal candidate for the job. Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role
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