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Customer Team Member (18+) SPAR Pinchbeck
Shifts available: Morning, evening, and weekends. Must be flexible.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Pinchbeck, you will support our store management team and create a positive customer experience. Your role involves maximising sales and profit by carrying out assigned tasks, contributing to store improvement, and delivering excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for Later, and Food for Now!’
Key Tasks/Responsibilities
Customer Service
* Greeting customers warmly and friendly.
* Answering inquiries about products and services, helping customers find items.
* Processing purchases efficiently and accurately at the tills, maintaining friendly service.
* Upselling products and highlighting offers to maximise sales.
Store Operations
* Checking deliveries, stocking shelves, maintaining cleanliness and organisation, and rotating stock for freshness.
* Completing tasks such as date checking, stock and gap analysis, price changes, and promotional displays.
* Following all company policies and procedures.
Key Skills/Knowledge
* Experience in a similar role or industry preferred.
* Reliable, attentive to detail, and able to follow instructions.
* Understanding of retail legislation and compliance.
* Ability to contribute ideas for customer service and business growth.
* Experience with ‘Challenge 25’ policy is desirable.
* Enthusiastic team player and independent worker.
* Cash handling experience is a plus but not essential.
What’s in it for you?
* Excellent benefits including holiday, maternity, and paternity leave.
* Opportunities for skill development in a supportive, diverse environment.
* Experience in a busy convenience store.
* Staff discount (excluding alcohol & cigarettes).
* Promotion of internal candidates.
* Free tea and coffee.
* Early access to pay via ‘EarlyPay’.
* Access to payslips and rotas online.
* Wellbeing support including counselling and legal advice.
* Company pension scheme.
* Life insurance coverage.
* Bicycle purchase scheme.
* Long service awards.
We are a dynamic retail, wholesale, and foodservice business, owning 246 SPAR stores and employing over 5,000 people, with a turnover of £1.3 billion.
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