Systems Monitoring Officer
Location: High Wycombe
Salary: £26,800
Hours: Full-time, 37.5 hours, Mon-Fri – office based
Work Location: Office-based
Full time / Permanent
Remarkable Jobs are hiring on behalf of our fantastic client.
We are seeking a Systems Monitoring Officer to join their growing technical operations team in High Wycombe. This is an excellent opportunity for a proactive and detail-driven Systems Monitoring Officer to play a key role in keeping critical systems operating at peak performance.
Systems Monitoring Officer Role:
As a Systems Monitoring Officer, you will be part of a specialist monitoring and maintenance function, responsible for proactively overseeing systems, identifying faults, and supporting engineers to ensure high levels of uptime and service delivery. This Systems Monitoring Officer role sits at the heart of operational excellence.
Systems Monitoring Officer Key Responsibilities:
Monitor live systems and infrastructure for faults and performance issues
Log, track, and escalate faults using internal systems and dashboards
Remotely inspect and assess reported issues and coordinate repairs
Prepare specifications and estimates for minor works and repairs
Support inspections and ensure maintenance quality and compliance
Liaise with engineers, service desk teams, landlords, and commercial teams
Maintain accurate maintenance records and prepare performance reports
Operate within agreed SLAs and maintenance budgets
Support long-term technical monitoring and maintenance planning
What They Are Looking For:
Essential:
Experience in a technical monitoring, systems support, or maintenance-based role
Strong organisational and time management skills
Excellent written and verbal communication
Confident working independently and managing multiple priorities
Proficient in Microsoft Office, particularly Excel
Desirable:
Experience with monitoring systems, smart infrastructure, or camera-based technology
Knowledge of Power BI, Power Query, and SQL (SSMS / T-SQL)
Experience producing or interpreting technical or performance reports
Systems Monitoring Officer Key Attributes:
Methodical and highly detail-focused
Technically curious and proactive
Calm, structured, and reliable
Strong problem-solver
Collaborative team player
If you’re ready to take on a varied and rewarding role as a Systems Monitoring Officer, we’d love to hear from you.
Apply now