SPA THERAPIST - Harrogate SPA THERAPIST Full Time 13.91 per hour plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Purpose of the Role At Grantley Hall we have a unique opportunity for an experienced Spa Therapist to join our award-winning Spa and the fantastic team, dedicated to delivering a memorable service to our guests all day and every day. This role is perfect for a spa and health enthusiast who loves a varied role! Providing luxury therapy treatments including massages, facials, waxing, manicures, and pedicures in a professional manner to all guests Deliver aftercare to all clients and upsell products Be knowledgeable on all products used in the Spa to utilise all opportunities to promote and upsell products to Spa guests Create a warm and welcoming environment for our guests As a Grantley Hall Spa Therapist you will offer a professional and personalised spa experience to all of our guests, ensuring our guests leave with a memory to share About You Have a beauty qualification at NVQ Level 3, or equivalent is essential Be a confident and self-motivated individual, who presents themselves in a professional persona in all circumstances Previous experience working as a Therapist in a Spa is essential Excellent verbal and written communication skills required Experience of working within a team A passion to provide holistic and beauty therapies according to your specialisations to a five star spa service standard Possess a drive to learn new and innovative ways of working within a Five Star Spa for the benefits of the team’s health and fulfilling the customers bespoke Wellness aims Have an NVQ Level 2 in manicure, pedicure and waxing, or the equivalent Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more… Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’ Grantley Academy to support your development Annual paid volunteering days