Job Summary
25-30 hours per week (working over 3-4 days)
We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone, and via online consultation systems.
The role involves providing a variety of reception and administrative patient facing functions, including telephone answering, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries.
The right candidate will be hardworking, flexible & keen to learn new skills, with the following background:
Experience dealing with the public
Experience working in General Practice / similar environment
Excellent customer services skills
Strong organisational, administration and time management skills
Good communication and teamwork skills
Experience of using Microsoft Teams, Outlook, Word, Excel.
Applicants should live within easy travelling distance of Marple and Romiley, and be able to work flexibly across both practice sites in Marple and Romiley
Experienced candidates who have worked in General Practice, and used EMIS clinical system, is desirable, however full training will be provided.
Main duties of the job
Telephone handling to patients and other health care workers
Opening up / locking up of Practice premises
Appointment management
Processing prescriptions
Clinical record management and coding
New patient registrations
Clinical service management
Actioning tasks from the clinicians.
Patient recall management
The role offers the option to join the NHS Pension scheme
Candidates may be contacted initially for an informal telephone chat, to discuss their application, or to be invited to interview.
About Us
Marple Cottage Surgery & Guywood Practice is a busy GP surgery in Stockport with c.11,400 patients. We are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley.
Details
Date posted
20 February 2026
Pay scheme
Other
Salary
£13.03 to £13.61 an hour depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A
Job locations
Marple Cottage Surgery
50 Church Street
Marple
Stockport
Cheshire
SK6 6BW
Guywood Practice
Romiley Health Centre, Chichester Road, Romiley
Stockport
Cheshire
SK6 4QR
Job Description
Job responsibilities
We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone, and via online consultation systems.
The role involves providing a variety of reception and administrative patient facing functions, including telephone answering, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries.
Job Description Is Available Upon Request.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Description
Job responsibilities
We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone, and via online consultation systems.
The role involves providing a variety of reception and administrative patient facing functions, including telephone answering, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries.
Job Description Is Available Upon Request.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Person Specification
Experience
Essential
Administrative: 1 year
Reception: 1 year
Desirable
General Practice: 1 year
Experience of using EMIS clinical system
Person Specification
Essential
Administrative: 1 year
Reception: 1 year
Desirable
General Practice: 1 year
Experience of using EMIS clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Marple Cottage Surgery
Address
Marple Cottage Surgery
50 Church Street
Marple
Stockport
Cheshire
SK6 6BW
Employer's website
(Opens in a new tab)
Employer details
Employer name
Marple Cottage Surgery
Address
Marple Cottage Surgery
50 Church Street
Marple
Stockport
Cheshire
SK6 6BW
Employer's website
(Opens in a new tab)
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