Practice Coordinator | 8217 | Permanent Contract | 37 Hours per Week | £24,790 to £25,183 per Annum | Grade D | County Hall, Norwich
An opportunity has arisen for a highly motivated and well-organised individual to provide administrative support to the Family Help Care and Protection service.
In this role, you will support operational Team Managers and Social Care Practitioners, enabling them to focus more on direct work with children, young people, and families.
Key skills required include high-level customer service, strong organisational abilities, the capacity to work under tight deadlines, prioritise tasks, and solve problems. Effective communication at all levels, the ability to explain technical issues clearly, and skills in analysing and interpreting data are essential.
Proficiency in ICT, particularly Word, Excel, and database management, is necessary. You should also be capable of organising meetings, taking minutes, and producing them.
An awareness of data protection and information management is important. Providing effective operational support is vital to the success of Children’s Services. You should be committed to delivering proactive, positive, and consistent business support to managers and staff.
Full training will be provided, and you will be joining a supportive team.
For an informal discussion about this vacancy, please contact Michelle Batey, Business Manager, at 01263 739007 or via email.
Before applying, please read the full Job Description and Person Specification to demonstrate how you meet the criteria.
Benefits of working for Norfolk County Council include:
* Competitive salary
* Generous holiday entitlement
* Health and Wellbeing services, including physiotherapy and counselling
* Flexible working options such as flexi-time, part-time, remote, and hybrid work
* Financial benefits including discounts through Norfolk Rewards, Blue Light card, relocation expenses, and expense advances
* Local Government Pension Scheme with employer contributions, life assurance, and dependants’ pensions
* Tax-efficient options for extra pension contributions and bikes
* Access to a tax-efficient car lease scheme for low-emission vehicles
* Referral bonus for referring someone to a hard-to-fill role
More information on our Terms and Conditions can be found here.
Already a Norfolk County Council employee? You can view and apply for vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
Priority consideration may be given to current employees at risk due to restructuring or in redeployment.
Redeployment closing date: 18 June 2025
All other applicants closing date: 03 July 2025
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