Communications and Campaigns Officer - 12 month FTC - Milton KeynesAbout MIBAt MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.About the roleDeliver internal and external communications and campaigns for MIB brands across a wide range of channels including social, web, print and media relations.Key responsibilities Work with the Communications and Campaigns team and stakeholders across the organisation to help deliver engaging communications and content across a range of projects and both organic and paid campaigns.Support the delivery and evaluation of large-scale integrated campaigns, working with our in-house content studio and any external agency.Take the lead on selected projects and campaigns within the delivery plan.Create social media activity that engages customers and supports strategic and campaign objectives.Create content on internal digital channels, including intranet, digital screens, websites and social channel.Maintain relevant sections of the MIB website, updating to support priorities of operational teams and stakeholders, as well as generating and optimising content to support SEO objectives.Source, write and secure approval for publications, statements, press releases etc.Support the management of MIB press office enquiries, responding effectively and efficiently, preparing spokespeople with pre-interview briefings as required, and reporting on coverage to the business.Evaluate analytics to assess the impact of social media programmes, media coverage and other campaigns, producing regular channel and campaign reports.Support the production of real life stories of victims of uninsured and hit-and-run driving as part of MIB’s storytelling programme.Take pride in continually innovating and supporting team members.Keep up to date with news and developments in the insurance industry and other news which could affect the direction of MIB’s communications and campaigns.Be a champion of the MIB brand, leading by example with consistent use of brand identity, tone of voice and writing style.Skills and Experience Educated to degree level or equivalent experience.Experience of press office operations, processes and management.Confidence to engage with internal and external stakeholders at all levels.Experience of using a wide variety of digital channels and platforms, including both organic and paid-for contentExperience in supporting medium scale campaigns from concept to realisation.Solid analysis and evaluation skills and use of results to improve existing and inform new communications.Excellent copywriting and editing skills across all media types (print, digital, social)Ability to create content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation.Passion and understanding of purpose-led brands and showcasing impact to different stakeholders.Knowledge of writing SEO friendly content for the web and working with content management systems and analytic tools.Job Title: Communications and Campaigns Officer Office Location: Milton KeynesJob Type: 12 month FTCSalary: £40,000Working Pattern: 9am - 5pm, Monday - FridayWorking Hours: 35IT kit supplied to you£320 (before tax) start up allowanceHybrid working (2 days per week in our Milton Keynes office)Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 25 days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding schemeWe believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.