Business Change Manager
We are seeking an experienced Business Change Manager to support a high-profile transformation programme.
This is a key opportunity to join a major transformation programme during a critical phase of delivery.
The organisation is undergoing significant change, including the re-procurement of its business services.
As a Business Change Manager, you will work across multiple business areas to support change activities.
You will play a vital role in bridging the gap between programme delivery teams and business users.
Your main responsibilities will include leading and managing business change activities.
You will develop and deliver stakeholder engagement plans to ensure effective communication and buy-in.
You will conduct change impact assessments and support business readiness planning across affected teams.
You will work alongside Project Managers, Business Analysts, and internal stakeholders to map existing processes and identify gaps.
Key Responsibilities:
* Lead and manage business change activities to support the successful implementation of transformation projects.
* Develop and deliver stakeholder engagement plans to ensure effective communication and buy-in.
* Conduct change impact assessments and support business readiness planning across affected teams.
* Work alongside Project Managers, Business Analysts, and internal stakeholders to map existing processes and identify gaps.
Essential Experience:
* Demonstrable experience managing business change in complex programme environments.
* Strong track record of engaging and influencing stakeholders at all levels.
* Experience creating and delivering change impact assessments and business readiness plans.
* Experience supporting communications during technology or business process change.
* Experience working across multiple projects or programmes simultaneously.
Skills and Qualifications:
* Excellent communication skills, with the ability to adapt messages to different audiences and deliver through various channels.
* Confident in facilitating workshops and stakeholder meetings.
* Proficient in Microsoft Office applications and comfortable reviewing and interpreting data.
* Familiarity with continuous improvement methodologies such as Lean or Six Sigma is desirable.
* In-depth understanding of project governance and structured change processes.
* A recognised qualification in Business Change Management (e.g. APMG Practitioner).
Key Attributes:
* Collaborative and adaptable, with a focus on building relationships and working across teams.
* Proactive and organised, able to manage multiple priorities and change activities at once.
* Committed to delivering high-quality outcomes and driving meaningful improvements to business performance.