Job Summary
Working alongside medical/nursing and administrative colleagues to provide a range of admin/clerical and reception support to theatre staff and clinical staff in accordance with relevant policies, procedures, protocols, and guidelines.
Main duties of the job
To be first point of contact for the department, receive patients and visitors to the Treatment Centre, ensuring their customer service needs are provided for. Manage Patient Waiting lists and ensure patients are assigned/booked to the correct specialty. To provide a range of administrative and clerical duties to the theatre staff, including filing, data entry and excel spreadsheets.
About Us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. At MFT, we believe in teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone belongs, where ideas are heard, and contribution is valued. We offer clear pathways for development and a culture that supports wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. Your role matters and you are part of something bigger from day one.
Details
* Date posted 05 March 2026
* Pay scheme Agenda for change
* Band Band 3
* Salary £24,937 to £26,598 a year Per annum, pro rata
* Contract Permanent
* Working pattern Part-time
* Reference number 349-WTWA-7852238C-RL4
* Job locations Withington Hospital, Nell Lane, West Didsbury, Manchester, M20 2LR
Job Description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, please refer to the Job Description & Person Specification attachments under the Supporting Documents heading. Explore Inside MFT Your Candidate Place. This hub provides information about who we are, what we stand for, how we reward and support you, and how to submit a strong application. Access Inside MFT Your Candidate Place via the relevant PDF under Supporting Documents and follow the instructions to access the information.
Closing vacancy listings early: We welcome applications from a wide range of backgrounds and experiences. Adverts may close early if there is high interest. Early applications are encouraged.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating diversity, and eliminating unlawful discrimination across our workforce. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply. If you have special requirements to help with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Our Trust is committed to fairness, transparency, and integrity. While AI tools may assist with spelling, grammar, or formatting, the content of your application—especially personal statements and role-specific responses—should be written by you to reflect your own experiences and motivations.
Person Specification
Essential
* Previous experience of working with office systems and procedures.
* Experience of working within a team and independently.
* Good level of written and spoken English.
* Accuracy of typing.
* Ability to present information in a clear and logical manner—both written and verbal.
* Ability to demonstrate organisational skills including time management, prioritisation, and the ability to complete a task.
Desirable
* Customer Service Course
Employer details
* Employer name Manchester University NHS Foundation Trust
* Address Withington Hospital, Nell Lane, West Didsbury, Manchester, M20 2LR
* Employer's website https://mft.nhs.uk/careers/
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