Overview
We currently have an exciting opportunity for an Ecommerce Channel Assistant to join our Ecommerce team at Superdry. This role will assist our Ecommerce Channel Manager with a variety of administrative duties to onboard products and optimise the trading of our online retail partners. Although this role is administrative based, it would be a great opportunity to learn more about Superdry product, Ecommerce and how we make merchandising decisions for our online channel retailers. This role will suit someone who is interested in fashion retail, is driven, proactive and has a can do attitude. The role involves supporting several marketplaces and projects at any one time, so the successful candidate should be able to multitask, prioritise and work well in a busy environment.
Responsibilities
* Facilitate the introduction of new season products into our online retail partners portfolio, including uploading data and images of the relevant product
* Highlight and resolve any errors that prevent a product from launching, collaborating with the Product Content team and onboarding partner to resolve
* Find and rename imagery to meet partner requirements
* Coordinate with our photo studio team to ensure all required imagery is available for upload
* Prepare data sheets with relevant product information, including price and description
* Report daily and weekly KPIs, including the number of products with each online retailer and the sales revenue achieved
* Manage orders, ensuring all orders are updated correctly with the relevant tracking information
* Ensure our brand is well represented on partner sites and update brand stores and assets accordingly
* Build strong relationships with online partners and attend regular calls with them
* Understand partner logistics requirements and work with the logistics team to ensure SLAs are met
* Continuously review partner sites to identify trading opportunities and ensure optimal brand representation
Ideal Candidate / Qualifications
* Adept with different IT systems and software; experienced in Microsoft Excel
* Passionate about fashion retail and want to work in Ecommerce
* Extremely organised and able to prioritise workload effectively
* Proactive, collaborative and detail oriented with strong communication skills
* Comfortable working in a fast paced environment and able to react to change
* Comfortable with numbers and managing large amounts of data
Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Administrative
* Industries: Retail Apparel and Fashion
We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.
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