Role Overview
We are seeking a motivated and organised Assistant Property Manager to join Colin Cohen Property Management (CCPM). This role will support the Property Management team, working closely with the Senior Property Manager and wider team to manage a dynamic portfolio of residential blocks of flats. The successful candidate will be well organised, efficient in systems and administration, confident and independent, and ready to learn and grow within the business.
Key Responsibilities
* Support day to day property management operations, ensuring a high standard of service.
* Maintain accurate records and databases, including leaseholder files, health & safety records, service charges, maintenance logs and correspondence.
* Manage correspondence by email, telephone and in person, handling enquiries, requests and escalations promptly and professionally.
* Coordinate maintenance and contractors: raise work orders, liaise with contractors, monitor completion and keep records up to date.
* Assist with financial administration, including invoice processing and basic budget support.
* Use property management systems and Microsoft Office to produce, update and maintain documentation, spreadsheets and databases.
* Prioritise tasks independently, manage your own workload and escalate where necessary.
* Work collaboratively with Property Managers and Administrators to deliver an outstanding service.
* Learn and support compliance with relevant legal, regulatory and health and safety requirements.
* Carrying out site inspections.
Skills and Attributes
* Highly organised, with strong ability to prioritise, meet deadlines and manage a varied workload.
* Proactive, positive can do attitude with a strong willingness to learn and develop.
* Independent and confident communicator, both written (emails, documentation) and verbal (phone, in person).
* Strong administration, systems and IT skills, including good competency in Microsoft Office and the ability to learn property management software.
* Previous office experience (administration, property, customer service or similar) is desirable.
* Educated to degree level or with equivalent professional experience
* Comfortable in a service focused environment, dealing with multiple stakeholders and changing demands.
* High attention to detail and accuracy in record keeping and documentation.
* A full UK driving licence.
Why Join Us
* Join a growing independent property management firm with a supportive team culture.
* Gain broad exposure across property management and build a strong foundation for future progression.
* Opportunities for development within the business.
* Competitive package and a vibrant, collaborative office environment