Job Description
IT Desktop Support Analyst - Trading & Financial Markets
London (5 days Onsite)
Contract till the end of the year plus extension
£300 a day Inside IR35
Randstad Digital have partnered up with a leading global financial institution to find an exceptional IT Support Analyst to join their high-performing London tech team. This is a fast-paced, high-touch role where you will be directly responsible for supporting the core infrastructure that powers daily trading operations. Sitting physically on the trade floor, you will provide rapid-response technical assistance to front-office teams, market analysts, and senior business executives.
This position offers a perfect balance between modern cloud desktop administration and hands-on hardware engineering in a prestigious, reward-driven environment.
Key Responsibilities:
* Provide fast, friendly IT support face-to-face on the trading floor and for remote workers.
* Build, set up, and fix laptops, desktops, and specialized trader equipment.
* Handle account setups, software licenses, and access permissions for staff joining or leaving the company.
* Manage user accounts and security groups using modern Microsoft cloud tools.
* Fix internet, network, and secure connection (VPN) problems.
* Keep track of IT issues and work with other tech teams to solve bigger problem
Essential Skills
* Trading Floor Experience: Background in a fast-paced investment bank or trading environment.
* VIP Savvy: Able to stay calm and communicate clearly under pressure with demanding floor traders and executives.
* Solid administration skills across Microsoft 365, Active Directory, and Windows 11.
* Hands-on experience deploying and patching devices using Intune or SCCM.
* Familiarity with supporting users in Citrix environments.
* Experience troubleshooting trading tools like Bloomberg, Reuters, or ION.
* Simple PowerShell skills to automate daily tasks.
* A good understanding of ITIL workflows and ticketing systems.
London (5 days Onsite) | Contract till the end of the year plus extension | £300 a day Inside IR35
This is an outstanding opportunity for a motivated IT professional looking to cement their career in financial technology. Our client provides a dynamic environment, access to cutting-edge enterprise tools, and a comprehensive benefits package designed to support your long-term professional growth.
If the above seems of interest to then please apply directly to the AD or send your CV to