Barchester's operational finance team has a new opportunity for a Senior Regional Administrator to join them on a permanent basis. In this vital role, you will provide support and guidance to care home and hospital Administrators and Managers, as well as other support services in the business. You will ensure services are compliant with financial and administrative policies, and provide hands-on support where needed.
Main duties of the job
The Senior Regional Administrator will be responsible for stepping into a home or hospital administrator position where there is no one in post. Responsibilities include supporting recruitment, appraisals, training paperwork, payroll, purchasing, and admissions. You will also issue invoices and statements, assist with direct debit and reducing aged debt, handle new resident enquiries, monitor and complete payrolls, provide training to administrators and managers, review admissions and discharges, visit homes and hospitals regularly, support induction and training of new administrators, ensure understanding of internal tools and systems, deliver training sessions, foster a culture of strong performance management, and develop close working relationships with Regional and Divisional Directors.
About us
Barchester Healthcare is a leading provider of high-quality care homes and hospitals in the UK. Recognized as one of the best companies to work for in 2019, 2020, and 2021, they are market leaders in employee experience and sector innovation.
Job responsibilities
*12 month fixed term contract*
Barchester's operational finance team offers an exciting opportunity for a Senior Regional Administrator. You will support and guide care home and hospital Administrators and Managers, ensuring compliance with policies and providing direct support. The rewards package includes a competitive salary, a generous car allowance, and an annual bonus.
Required experience and qualifications:
* GCSEs in maths and English
* IT literacy including Word and Excel
* Experience in change management
* Ability to write professional reports based on facts
* Previous experience within the private healthcare sector and billing complexities
* Ability to manage multiple homes/hospitals effectively
Role and responsibilities:
* Support vacant home or hospital administrator positions with recruitment, appraisals, and onboarding.
* Issue invoices and statements to individuals, ICBs, and local authorities.
* Assist with direct debits and reduce aged debt.
* Handle new resident enquiries.
* Monitor and complete payrolls accurately and timely.
* Provide training on fee rates, occupancy, bank reconciliations, and management accounts.
* Review admissions and discharges across the region.
* Conduct regular assurance visits to homes and hospitals.
* Support induction and ongoing training for new administrators.
* Ensure understanding of internal tools and systems among staff.
* Deliver continuous training sessions.
* Promote a culture of strong performance management.
* Maintain close working relationships with Regional and Divisional Directors.
As the only care provider in the UK accredited as one of the best companies to work for in 2019, 2020, and 2021, we lead in employee experience and sector excellence. If you seek a supportive employer with growth opportunities, Barchester is an empowering and rewarding place to build your career.
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Person Specification
Qualifications
* GCSEs in maths and English
* IT literacy including Word and Excel
* Experience in change management
* Ability to write professional reports based on facts
* Previous experience in private healthcare and billing complexities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to assess any criminal convictions.
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