We’re giving our people the first chance to grow into this exciting senior role before we advertise externally. This position will be open internally for two weeks. If you’re ready to take the next step in your Casualty Claims career, now is the time. Start 2026 off with a new challenge. Why this is a great opportunity Purpose, on purpose: Make a bigger impact by mentoring 2–4 Casualty Claims Specialists and shaping best practices across the team. Learning Together: Build your leadership capability through coaching, QA reviews, and hands-on technical guidance while managing a complex portfolio of professional indemnity and liability claims. Genuine care: Join a team that values collaboration and support. You’ll work closely with Underwriting, Product, and Legal teams to deliver outcomes that matter for our customers and communities. What’s in it for you? Autonomy to manage 50 complex claims with trust and confidence Opportunity to influence across the business and uplift team capability A supportive environment where your growth matters as much as your contribution What we’re looking for: Experience in casualty or professional indemnity claims (public liability, property liability, or personal injury) Strong technical knowledge and a passion for mentoring others Clear communication skills and the ability to make sound decisions in fast-paced environments We thrive together at Guild Group. Our people feel connected to our purpose, learn from each other, and genuinely care about making a difference. If you’re ready to take the next step in your career, apply now and help us continue to be there for those our communities rely on. If you have any questions or would like a copy of the position description, please email Sandra at recruitment@guildgroup.com.au. Let's thrive together!