Technical Support - IoT - Pre/Post SalesMidlands/OnsiteSalary : up to £55kInterview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for 2024, given the success of their offering last year, we are looking for a Technical Support Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would be a a great starting point here.My client is seeking an Technical Support Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT, CoAP, WiFi, BLE and cloud technologies within the eco system such as IoT Core / IoT Hub. You will be at home with understanding Smart Building, HVAC and ultimately the aim of creating smart buildings and the benefitsYou will be working with a small close nit team, with a "family feel" a company who tend to have a can do attitude. Youll be working with people who have been employees for many moons and have moved through the ranks from support to product managers. So if you are looking for a new company where progression is key for the business but mainly you then this is a opportunity for you to not miss.RequirementsUnderstanding of Embedded Systems & LinuxUnderstanding and Interest in Smart BuildingsFamiliar with communication protocols such as MQTT/CoAP/WIFI/BLEExperience with/use of MicrocontrollersRF/WiFI Planning ExperinceCRM Use Jira (Tickets)In summary if you’ve worked within a business that creates smart connected devices, and ultimately manage and help customers with support of such devices then we will want to speak to you.. Unfortunately we are unable to offer any form of sponsorship which included TIER 2 Dependant visa holders.If this sounds like a opportunity that you’d like to hear more about please, do not hesitate to reach out directly to me!