Yolk Recruitment Ltd is looking for a Service Desk Analyst in Caerphilly. This role involves providing 1st line technical support across a global business, troubleshooting issues in Microsoft 365 environments. The successful candidate will join a collaborative IT team, manage incidents through a ticketing system, and deliver excellent customer service. The position offers career development opportunities and hybrid working where applicable, making it an excellent opportunity for tech-savvy individuals with strong communication skills.
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