ATS Euromaster has an excellent opportunity for a Centre Operations Manager to lead our team in Wigton.
The Opportunity:
You'll engage, develop and manage the performance of the team. In addition, you will be accountable for the point of sale (POS) budget, achievement of KPI's and objectives in order to maximise sales and enhance profitability.
You will have a proven track record in a similar role, be an open and friendly leader with outstanding levels of communication and customer focus.
As our Centre Operations Manager, you will be responsible for:
* The management, development and performance of your team, leading them in the delivery of excellent service to our customers
* Achieving agreed performance measures and objectives, maximising sales opportunities and growth of the POS
* Be accountable for the implementation of our Life Saving Rules, ensuring Health & Safety across all POS activities
* Delivering the required technical aspects of the role, where required, which could include the fitment of Tyres and Service, Maintenance and Repair products and services
* Creating a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and values
* Use your current skills and knowledge and drive your career forward with Michelin's biggest brand.
Requirements:
* Demonstrable experience in a managerial role within a similar industry, delivering excellent customer service and managing others
* Mechanical experience is desirable
* Strong communication and leadership skills with the ability to develop and motivate
* Full UK Driving Licence
Benefits & Perks as a Centre Operations Manager:
* 40 hours per week worked across Monday to Saturday (with a day off during the week)
* NO Sundays
* Bonus scheme
* 33 days' holiday (inclusive of bank holidays)
* Training and career advancement opportunities
* Michelin pension scheme matched up to 6% of base salary
* Life assurance & income protection (as a member of our pension scheme)
* Uniform provided
* Enhanced maternity & paternity pay
* Employee recognition & long service award schemes
* Health and wellbeing programme
* Healthcare cash plan options
* Discounts on holidays, shopping, restaurants and much more, all through our employee benefits programme
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.