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Customer engineer - switchgear

Bedford
Vertiv
Customer engineer
Posted: 24 June
Offer description

DUTIES & RESPONSIBILITIES

* Undertake standard service activities including load bank and building load test proving, major and minor diesel servicing.
* Carry out contract maintenance and inspections on a planned basis to Vertiv standards.
* Install temporary generating plants.
* Identify opportunities for additional works (SQD) and provide recommendations.
* Perform remedial work for contract customers, including planned repairs or call-out services. Be available on the call-out rota for 24-hour response.
* Complete and submit relevant reports to service administration promptly after site activities.
* Conduct project surveys and lead projects.
* Install and commission generator and AMF control systems.
* Provide technical support to Sales Managers both on customer sites and in the back office.
* Perform fault finding and rectification in electrical and mechanical disciplines to support field engineering teams.
* Service LV switchgear.
* Provide technical telephone support to field engineering teams when needed.
* Comply with all Company Health and Safety requirements.
* Ensure all activities comply with International Trade Compliance Regulations and the Company ITC certification program.


QUALIFICATIONS & EXPERIENCE

* Experience in the generator standby power industry or related fields.
* National Level 3 qualification in electrical or mechanical disciplines.
* Experience in electrical and mechanical fault finding and rectification.
* Competency in either intermediate electrical or mechanical works.
* Good understanding of PLC and microprocessor systems.
* Basic IT knowledge.
* Experience servicing LV switchgear is advantageous.
* Experience in field operations roles.
* Proven fault finding and rectification skills.


PERSON SPECIFICATION

* Self-motivated and results-driven.
* Full valid driving license is essential.
* Strong workplace and personal effectiveness skills.


Additional Information

* Seniority level: Associate
* Employment type: Full-time
* Industry: Appliances, Electrical, and Electronics Manufacturing
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