Overview
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 staff and volunteers who run them. Every year our services support around 125,000 people. Next year we will be fully integrating our recruitment systems, but for now they are separate.
About the role
Hospital Liaison Worker – 12 month Fixed Term Contract, Part Time – 22 hours per week, 590 Seven Sisters Road, London, N15 6HR.
The Hospital Liaison Worker will play a crucial role in enhancing the engagement of individuals with alcohol or drug concerns within our treatment services. The role is primarily based at NMUH, meeting service users in hospital and supporting them into the community. The worker will support high intensity users and those who frequently attend hospital, ensuring access to suitable treatment in the community. The ideal candidate will be proactive, empathetic and courageous, ready to meet service users where they are.
Your responsibilities
* Provide 1:1 psychosocial intervention to repeat attending patients on wards and in ED, engaging them in our wider drug and alcohol treatment services in Haringey.
* Carry out initial screening and triage assessments for new clients, and provide crisis intervention and duty services on a rota basis.
* Liaise with other services including mental health, primary care, disabilities, social care, and other relevant services in response to service user needs.
* Monitor and report on outcomes across measures to reduce preventable GP attendances, urgent care centre attendances, A&E attendances, hospital admissions and ambulance call-outs for the frequent attenders cohort.
* Conduct hospital ward rounds to identify those with alcohol-specific needs and engage them in treatment.
* Travel to locations within Haringey to build relationships with hospital frequent attenders through regular contact and motivational interviewing oriented interventions.
* Advocate on behalf of service users for housing, benefits, mental and physical health care, and access to substance misuse treatment services at the appropriate tier.
* Assist service users in developing strategies to improve self-esteem, social skills, and psychological wellbeing to support rehabilitation from alcohol misuse.
About you
* Experience working within health and social care, community or hospital settings.
* Experience with motivational interviewing.
* An understanding of substance misuse.
What we offer
* Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year of service)
* Annual leave purchase scheme
* Enhanced occupational sick pay
* Enhanced employer pension contribution
* Death in service benefit
* Free Will writing
* Eyecare vouchers
* Blue light card discount
* Learning and development opportunities, including free training courses
* Work-life balance and family-friendly policies
* Wellbeing offers and Employee Assistance Programme
How to apply
To view the full job description, please apply via the company website. If you are viewing this role on Indeed, the link to the job description may not work. Click the "Apply via Company Website" button to be redirected to our careers page, where you can view the job description in full.
The salary advertised demonstrates the full earning potential for this role; starting salaries allow for pay progression within the pay band.
Waythrough is an equal opportunities employer. We value diverse perspectives and welcome applications from all backgrounds. We also welcome applications from people with lived experience of substance use.
If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
Applications Close Date: 13 Oct 2025
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