Global Head of Infrastructure Location: Birmingham, 2-3 days a week onsite Salary: up to £113,000 Cash car 30% bonus benefits Organisation: Global FTSE 250 Our client is a Global FTSE 250 organisation undergoing a major digital transformation under a new CIO. With a refreshed Target Operating Model and significant investment in technology, the business is reshaping its Digital & Technology function to be leaner, more strategic, and higher performing. The new structure will be complemented by a strong global outsourcing model covering support, operations, and service delivery. The Opportunity The Global Head of Infrastructure will lead the global infrastructure function through a period of major change, embedding maturity, driving governance, and establishing a high-performing outsourced delivery model. Key Responsibilities Lead the Infrastructure Function: Own the global infrastructure roadmap spanning networking, hybrid cloud, environments, and data centres. Outsourcing Leadership: Oversee the transition of infrastructure operations to offshore partner going live in January. Build a governance-led, process-driven model delivering consistent and reliable services. Service Management & Performance: Drive SLA performance, reporting, and continuous improvement across all regions. Embed a strong service culture and operational discipline. Architecture & Transformation: Review and modernise the infrastructure architecture (last updated 2019). Lead data centre consolidation and Azure-based hybrid cloud strategy over the next two years. Stakeholder & Vendor Management: Partner closely with global business and IT stakeholders. Manage vendor relationships, third-party contracts, and OPEX budget. Cyber & Resilience: Address cyber maturity gaps and enhance resilience in partnership with Security and Operations teams. About You You're a seasoned infrastructure leader who can balance technical credibility with strategic vision. You excel at leading global teams, managing outsourced partners, and driving operational excellence. You'll bring: Experience leading global infrastructure functions in complex organisations. Strong vendor and stakeholder management skills. Background in outsourcing or MSP delivery (India experience a plus). Knowledge of hybrid cloud (Azure) and data centre transformation. A collaborative, service-focused leadership style