Optical Assistant Manager – Reading, Berkshire
Are you an experienced Optical Assistant, Team Leader or Supervisor looking to take the next step in your career?
We are recruiting for an Assistant Store Manager to join a long-established and friendly independent optical practice based in a lovely part of Berkshire, offering a relaxed atmosphere and excellent transport links.
This is a fantastic opportunity for someone passionate about customer care, team leadership and delivering high clinical and service standards within a supportive independent environment.
As the Assistant Store Manager, you will support the Branch Manager in leading and developing the team, driving branch performance, and ensuring the smooth day-to-day running of the practice. You will act as a role model, motivating the team while helping to deliver an exceptional patient experience.
Key Responsibilities
* Support the daily running of the independent practice, ensuring outstanding customer service at all times
* Assist in managing the day-to-day operations of the branch to ensure smooth and efficient service delivery
* Support and motivate the team to achieve individual and branch sales targets
* Help monitor business performance and identify opportunities for growth
* Assist with staff training, coaching and ongoing team development
* Maintain high standards of clinical care, compliance and administration
* Manage stock control, merchandising and branch presentation
* Support local marketing initiatives and promotional campaigns
* Step in as acting Branch Manager when required, including opening and closing the practice
What We’re Looking For
* Previous experience within an optical environment is essential
* Previous supervisory, team leader or management experience preferred
* Strong customer service and sales background
* Excellent communication and interpersonal skills
* Confident, organised and self-motivated
* Ability to lead, motivate and support a team effectively
* Comfortable working in a busy environment and managing multiple priorities
* Basic IT skills and familiarity with POS systems desirable
Salary & Benefits
* Competitive salary plus bonus scheme
* Career development opportunities and structured training
* Generous staff discounts on optical and hearing products
* Supportive and inclusive working environment
* 28 days annual leave including bank holidays
* Additional company benefits
For more information or to apply, please contact Lunaria Recruitment.