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Level 3 customer service apprentice - react industrial solutions ltd

Bicester
Getting In Limited
Service
Posted: 18 June
Offer description

Level 3 Customer Service Apprentice - React Industrial Solutions Ltd

Apply From: 13/11/2024


Learning Provider

Delivered by SCCU LTD


Employer

INSPIRE ATA LIMITED


Vacancy Description

* Communicating with customers and suppliers over the telephone and via email
* Logging queries and setting tasks to the purchasing team using our Sage CRM (Customer Relationship Management) system
* Processing customer orders that are straightforward including the procurement of the parts/services requested by customers
* Preparing quotes for customers
* Converting quotes to sales orders
* Chasing for updates on deliveries from suppliers
* Keeping customers informed
* Reviewing on-hold orders and actioning where necessary
* Reviewing all zero-value pricing orders
* Sales invoice runs
* Inputting data on Sage
* Running reports
* General administration duties


Key Details


Vacancy Title

Level 3 Customer Service Apprentice - React Industrial Solutions Ltd


Employer Description

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specializes in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organization that simply hosts you as an apprentice.


Vacancy Location

6 Empire Road, OX26 2FL


Wage Frequency

Custom


Number of Vacancies

1


Vacancy Reference Number

1000286946


Key Dates


Apply From

13/11/2024


Closing Date For Applications

2024-11-30 23:59:59


Interview Begin From


Possible Start Date

2024-12-05 00:00:00


Training


Training to be Provided

* Level 3 Customer Service Specialist qualification
* Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary.


Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical thinking, Team working, Initiative, Patience.

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