Job Title: Venue Services Team Member Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS Reports To: Venue Services Team Leader Full time: 12 hour shifts (days and evenings - 4 on, 4 off, including weekends) The Opportunity Ashridge House is looking for an energetic and positive person to join our exciting Venue Service Team at Ashridge House. The Venue Services team play a vital part in Ashridge House's ability to deliver top service to our corporate and private clients and guests, as well as keeping the house secure. Ashridge House is going through a very exciting development, where we are exploring how to become the premier destination for executive education, conferences, and weddings, by delivering the Ashridge experience through a seamless, unique and client centric journey. And we want you to be a part of making that a reality This is a wonderful opportunity to join a fun and dynamic organization whilst delivering a 5 star service to all of our guests. Responsibilities The main duties include, but are not limited to: Setting up rooms for weddings, private functions, corporate events and other activity taking place as per the clients requirements Ensuring IT equipment in meeting rooms is set-up and ready for clients whilst being the first line of assistance for troubleshooting Taking in deliveries and ensuring items are transported around the site as required Ensuring the site is clean, tidy and safe. Cleaning areas to ensure Ashridge House looks amazing for all guests, including lounges, meeting rooms, toilets and regular waste management Providing 24/7 security of the site Be part of a team of first responders for first aid, security and fire issues Key Attributes Client centric mindset Flexible & Dependable Experience working nights and/ or shifts Must want to work in a physically demanding role Must hold a full driving license Employee Benefits/Perks Annual leave allowance Continuous career development Staff meals whilst on duty Free access to onsite gym and pool Access to the company pension scheme and healthcare schemes Free on-site parking About Ashridge Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business. When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about-we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience, and everything else that makes you unique.