Who You Are We are looking for an enthusiastic, self-motivated team player who is customer-focused, technically knowledgeable, and possesses good communication skills. You should be flexible in your approach to work and willing to support other officers when necessary. A good working knowledge of IT systems, including but not limited to MS Office and case management systems, is essential. You will have post-qualification experience and be competent under the Food Law Code of Practice to inspect high-risk food businesses. You must also be competent to enforce under the Health & Safety at Work Act and associated regulations. A suitable qualification as listed in the Food Law Code of Practice is required. You should be able to provide, on request, a copy of your competency framework and current and appropriate CPD. What the Job Involves In this role, you will support the existing team leader to manage the Food and Health & Safety team. You will oversee the delivery of our food hygiene and standards inspection program, investigating complaints regarding food and health & safety matters. Your responsibilities will include health & safety at work, investigation of accidents, and infectious disease control. You will provide expert advice and guidance for complex cases and direct day-to-day work. This position involves carrying out 121s, HR functions, ensuring performance, service delivery, and overseeing the food inspection contract and implementation of the new food standards delivery model. You will lead on projects, ensure appropriate enforcement, respond to complaints, serve notices, and assist with court proceedings and prosecutions. Managing a multi-disciplined enforcement caseload and performing site visits as necessary is expected. A full driving license is essential. Skills Knowledge of specialized area within an organization Proficiency in IT applications, including MS Teams, Word, and Excel Data awareness and understanding of statistics Strong orientation towards customer experience and responsiveness Ability to maintain confidentiality and sensitivity Ability to balance competing priorities and meet deadlines Collaborative work style Proactive approach and ‘can do’ attitude